“This territory War is no longer accessible or has expired”

[wapitipoker2]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad 5th gen.
OS Version 12.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 747-136-611
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I was fighting a Territory War battle and beat the leader (Jedi Knight Revan) and wanted to let the battle time out so that he would be dead for the next guy to try. However when I came back to my iPad I had the error “This Territory War is no longer accessible or has expired”. Then it showed the opponent’s team had been attacked but the leader was still alive as if I’d never attacked.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? IPad 5th generation747-136-611
OS Version 12.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 747-136-611
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I was fighting a Territory War battle and beat the leader (Jedi Knight Revan) and wanted to let the battle time out so that he would be dead for the next guy to try. However when I came back to my iPad I had the error “This Territory War is no longer accessible or has expired”. Then it showed the opponent’s team had been attacked but the leader was still alive as if I’d never attacked.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

‌

[EA_HighCommand · Accepted solution]

Hi @wapitipoker2 and sorry to hear that.

We've had a look at our logs and it appears that you've lost connection to the server during the match, resulting in the server not correctly recording it.

[EA_HighCommand · Accepted solution]

Hi @wapitipoker2 and sorry to hear that.

We've had a look at our logs and it appears that you've lost connection to the server during the match, resulting in the server not correctly recording it.

[wapitipoker2]

Thank you. I swapped apps to discord while waiting for the match to timeout. I was on my solid home wifi connection so it shouldn’t have disconnected.