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There's no option to change My name and chat guild

by claudioboanova
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There's no option to change My name and chat guild

★★★★ Newbie

 

I've tried several options, reinstalled the game, follow the instructions in the FAQ, I sent email and I haven't been able to change my name in the game and don't have the option to use guild chat. I am still waiting for a solution to change my name to "Mol Eliza" and talk to my friends in the Guild. Can anybody tell me what else I can try?

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Accepted Solution

Re: There's no option to change My name and chat guild

Community Manager

@claudioboanova Hi,

 

When you create your account, the game will check your age. If you were underage at the time, your account will be flagged as such and you will not be able to change your name or participate in any of the social features of the guild (such as the guild chat).

 

Thank you for your understanding.

 

Cheers,

Nils

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Re: There's no option to change My name and chat guild

★★★★ Newbie

Any idea to Fix it?

Message 2 of 3 (187 Views)

Re: There's no option to change My name and chat guild

Community Manager

@claudioboanova Hi,

 

When you create your account, the game will check your age. If you were underage at the time, your account will be flagged as such and you will not be able to change your name or participate in any of the social features of the guild (such as the guild chat).

 

Thank you for your understanding.

 

Cheers,

Nils

Message 3 of 3 (243 Views)

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