There is a problem with your game's setup please reinstall the game

[siym3he]

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 950
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? siym3he
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. n/a
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. starting game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? n/a
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? game doesn't open
What should be happening instead? game should start normally
Steps: How can we find the bug ourselves? don't know

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Hey I'm getting this error every time I open this game.Reinstalled the game  3 times,moved the game dir,repaired the game,reinstalled easy anti cheat,reinstalled orgin and nvidia drivers,reinstalled directX,applied nvidia 3d setting to the game from nvidia control it got nowhere...I've got PUBG ,Cs go ,Battlefield V and they are working just fine no issue what so ever..

If you guys find a way to fix this problem please let me know.

[siym3he · Accepted solution]

edit :  caused by KB4487017 or KB4485449

This problem was caused by a recent windows security update for 1803 on 26th february that caused easyanticheat to crash .If your are getting this problem and your windows build is 1803 then consider  upgrading your current build to 1809 it will fix the issue.

I will make a video about it shortly.IF anyone from easyanticheat team is reading this please consider contracting me in order to fix this issue.The more time get passed the more users will get affected by it

[siym3he]

have this problem for around  7 days

[Prozacel]

Hi, try installing the Media Feature Pack for Windows. The link is here : https://support.microsoft.com/en-ie/help/3145500/media-feature-pack-list-for-windows-n-editions

The same problems were with Fifa and this fixed

[siym3he]

I installed this and quicktime already still the same result

[siym3he · Accepted solution]

edit :  caused by KB4487017 or KB4485449

This problem was caused by a recent windows security update for 1803 on 26th february that caused easyanticheat to crash .If your are getting this problem and your windows build is 1803 then consider  upgrading your current build to 1809 it will fix the issue.

I will make a video about it shortly.IF anyone from easyanticheat team is reading this please consider contracting me in order to fix this issue.The more time get passed the more users will get affected by it

[Simiskoo]

When i start Apex, it says to me: "There is a problem with yours game's setup. Please reinstall your game.". I tried everything but nothing helped me.. Can you help me somehow ? I have Windows Home version.

[Brightwell03]

Hi did you finally get help with that issue?