Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Gigabyte - Radeon HD 7970
Enter RAM memory size in GB 3072
What is your gamertag/PSN ID/EA Account name? snakeeye838
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? lifeline
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. in freefall
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. in free fall entering arena
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 02.19.2019 12:30
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The screen will freeze briefly and the game will close. There is no error message. It will happen with different legends and at different times during the game.
What should be happening instead? not crashing
Steps: How can we find the bug ourselves? play game a watch it crash
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon R9 200 / HD 7900 Series
Device ID - 6798
Vendor ID - 1002
SubSystem ID - 254D
SubSystem Vendor ID - 1458
Revision ID - 00
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 3.0 x16
BIOS Version - 015.025.000.000
BIOS Part Number - 113-xxx-xxx
BIOS Date - 2012/09/05 10:53
Memory Size - 3072 MB
Memory Type - GDDR5
Memory Clock - 1375 MHz
Core Clock - 1000 MHz
Total Memory Bandwidth - 264 GByte/s
Memory Bit Rate - 5.50 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 1.2
