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The pit raid control panel unable to attack

by Peachish
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Original Post

The pit raid control panel unable to attack

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel xl
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 342-926-236
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug The Pit Raid control panel turn meter missing On phase 3 (last time it happened on phase two) of our 6 star raid I am having issues with my teams that once I hit the control panel for the first time and topple the Rancor the turn meter for the panel fills back up like normal but when it is filled it disappears and I can't target it at all. Even AOE attacks don't deal damage to it.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel XL
OS Version Android 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 342-926-236
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug The Pit Raid control panel turn meter missing On phase 3 (last time it happened on phase two) of our 6 star raid I am having issues with my teams that once I hit the control panel for the first time and topple the Rancor the turn meter for the panel fills back up like normal but when it is filled it disappears and I can't target it at all. Even AOE attacks don't deal damage to it.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country

Message 1 of 8 (137 Views)

Re: The pit raid control panel unable to attack

EA Live QV Team

Hi @Peachish and sorry to hear that.

 

We've tested P2 and 3 of the Rancor raid today and had no issues with the door panel. Do you have a video or screenshot by any chance?

Message 2 of 8 (115 Views)

Re: The pit raid control panel unable to attack

★★★★ Novice
Unfortunately no. I can try to take a screenshot next time but it will probably be a while until we launch the raid again. Is there any other way I can help or something I could try to fix it before the raid starts?
Message 3 of 8 (109 Views)

Re: The pit raid control panel unable to attack

EA Live QV Team

Just make sure your internet connection is strong and stable before going into a raid and close all unused background apps.

Message 4 of 8 (107 Views)

Re: The pit raid control panel unable to attack

★★★★ Novice
Alright if it happens again can I just reply with a screenshot / video here or should I make a new post?
Message 5 of 8 (102 Views)

Re: The pit raid control panel unable to attack

EA Live QV Team

Just reply in this thread. I am leaving it open and unresolved, so we will notice a new reply to it right away. Thank you!

Message 6 of 8 (97 Views)

Re: The pit raid control panel unable to attack

★★★★ Novice

Alright it happened again and I took some pictures... I did it once before this time and it didn't happen that time though. Last time I started in phase three but this time I was going through the whole thing. Here is it happening twice in one raid - in phase two.. 

Screenshot_20190317-090143.png
Screenshot_20190317-090502.png
Screenshot_20190317-090634.png
Message 7 of 8 (52 Views)

Re: The pit raid control panel unable to attack

★★★★ Novice

And again in phase 3

Screenshot_20190317-091409.png
Screenshot_20190317-091554.png
Message 8 of 8 (50 Views)

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