The game switched to wrong Territory Battle just before the start automattically

by brunobyof
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Original Post

The game switched to wrong Territory Battle just before the start automattically

[ Edited ]
★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Motorola MotoG5
OS Version Android 8.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 689-144-713
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug The game has automatically changed from geonosis to Hoth territory battle just at the start of the event, without any of out officers or leader choosing it. We wanted to play geonosis but the game forced us to play Hoth. Now we can't earn Mk2 guild event shards . Also, we can't be sure this won't happen again in the next territory battle event.
Steps: How can we find the bug ourselves? Check the report of guild chat messages in our guild, or any other system check which can show you guys that it was not any of our officers who made the change.
Connection Type Wifi
Please select your region South America
Country Brasil

Our guild officers have selected the Geonosis territory battle and it was verified that it was properly selected.
However, just as the TB was about to start, a message on guild chat appearedsaying the exact same line that is shown when an officer switch between Hoth or Geonosis: that our guild has unselected geonosis and selected hoth.
The problem is none of us has made this change and we ended up forced to battle Hoth - Imperial Retaliation instead of Geonosis, which ultimately stole us de opportunity to earn some MkII guild event tokens, which are very important for the evolution of our guild, since they can buy g13 stuff.

Now, how can we be sure the next time a territory battle appears we will be able to properly select and actually PLAY the right version of TB we want?
This may seem a minor bug, but the consequences are HUGE, since we can't play Geonosis and earn Mk2 event tokens.

Recently, CG has stated their intentions on making people migrating to geonosis ASAP and they put some good rewards to this end, but if this keeps happening we cannot do it.

Please, if any other guilds has been affected by this problem, help the community and share it here, so CG knows this is happening to a lot of people.

Our guild is this one: https://swgoh.gg/g/6113/rebels-2/
We have the minimum requirements to participate on Geonosis since we have aprox. 180M GP;

Maybe you guys should put the name of the officer in the message so we know who did it, the same way as when an officer start a Raid.

Guild Chat.jpg
Message 1 of 2 (272 Views)

Re: The game switched to wrong Territory Battle just before the start automattic

★ Apprentice

Had this happen to our guild as well.

Message 2 of 2 (189 Views)