The game doesn't open

by xXKid_eaterXx69
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Original Post

The game doesn't open

★★★ Newbie

Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? okbbggbbgg
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? I can't play
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. I opened the game
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? Yes
When did this happen? (dd.mm.yy hh:mm) Yesterday after the update
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I open the app and it doesn't lod and then it gives me an error
What should be happening instead? The app opening and letting me play
Steps: How can we find the bug ourselves? I don't know

Please fix it 

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