Rif.: The character stops running when i move the camera to the right. [video]

by Pastascotta97
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Original Post

The character stops running when i move the camera to the right. [video]

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Product: Apex Legends
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
What is your gamertag/PSN ID/EA Account name? Pastascotta_97
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Everywhere
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The caracter stops running.
What should be happening instead? The caracter should continue to run.
Steps: How can we find the bug ourselves? Don't Know.

When I press L3 to run, the character does it. 
If I press L3 and after few second i move the camera Left and Right, it's all normal. 
So I can run straight, I can run and change direction. 
I can do this all day. 
So my Left Thumbstick works. 

But if I start running and immediately move the camera to the right, the character stops. 

I did the same test whit others Games, everything works good. Only on Apex it's broken.
The Problem occurs only when I change direction to the right and only if a move the R3 analog immediately after pressing the L3 to run. 

In the video you can clearly see that when i see right the charater stops running. It doesn't occours everytime. Video 
I've alredy tried to reinstall the game. 

Message 1 of 9 (1,113 Views)

Rif.: The character stops running when i move the camera to the right. [video]

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Please guys. Other people are experiencing the same problem. It's an uncommon bug, but it's gamebreaking. 
On Reddit: https://www.reddit.com/r/apexlegends/comments/c3bsfx/sprinting_issue_on_ps4/ 

Message 2 of 9 (1,061 Views)

Rif.: The character stops running when i move the camera to the right. [video]

★★★★★ Novice
Message 3 of 9 (1,024 Views)

Rif.: The character stops running when i move the camera to the right. [video]

Community Manager

@Pastascotta97  Thanks for the clear description. Just so I can be sure, you've tried a bunch of appropriate tests, but can I check if you were able to replicate with a different controller? I know others on Reddit with a similar issue report trying this, but I want to check for your case. It looks like there are different iterations of this issue, or they could be separate issues with similar symptoms. 

We have a major patch coming in soon, can you test and see if the issue re-occurs after the update?


Thanks again. 

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Message 4 of 9 (999 Views)

Rif.: The character stops running when i move the camera to the right. [video]

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@EA_David Unfortunately i don't ha a second controller. I'll wait for the patch coming today. I hope it will fix. Thank you.
I will provide update.
Message 5 of 9 (972 Views)

Rif.: The character stops running when i move the camera to the right. [video]

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Update: after the patch the problem is still there. In the meanwhile another guy had exactly the same Bug (when he turns right the character stops). Reddit: https://www.reddit.com/r/apexlegends/comments/c8g4ul/sprint_glitch_on_ps4/  

Message 6 of 9 (957 Views)

Rif.: The character stops running when i move the camera to the right. [video]

Community Manager

Thanks for coming back, I'll send it up the chain. 

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Message 7 of 9 (941 Views)

Rif.: The character stops running when i move the camera to the right. [video]

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@EA_David I would like to add that the problem seems to be avoidable by holding down L3. So, I think it's a sort of conflicting command that blocks sprint when turning right, and pressing long L3 the conflict doesn't appear.
Message 8 of 9 (898 Views)

Rif.: The character stops running when i move the camera to the right. [video]

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@EA_David

Any update here?
Message 9 of 9 (466 Views)