October 2021
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad11 Pro
OS Version iOS15
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In my game
What do you expect to see? Level 7 registering my having completed it.
Connection Type
Please select your region Europe
Country United Kingdom
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad 11 pro
OS Version iOS15
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have been conducting the small fry’s quest attached to the Fright Night Treasure Hunt. AMD I was in the middle of completing level 7 (Complete Small Fry’s Dig Site 3 times) I have done a 3rd and a 4th attempt and used simcash and 20 clue which I had to rush to use. And the game has not registered that I have completed the dig site 3 or 4 times just shows 2 times. How can this be rectified? I have started a ticket. Good knows if they will do anything as customer service messed me about for over 2 months and then fobbed me off and didn’t resolve my missing content. And yet again I have paid money within this app and it isn’t registering the completion of this level of the quest in game. I love this game but the whole customer service thing heightens my anxiety even more so. Can anyone help as I don’t want another mess around and I want to continue enjoying my game.
What do you expect to see? The level 7 completed and not costing me more money to do so when I already have. The game isn’t registering that I have already done it.
Connection Type Mobile
Please select your region Europe
Country United Kingdom
I have been conducting the small fry’s quest attached to the Fright Night Treasure Hunt.
AMD I was in the middle of completing level 7 (Complete Small Fry’s Dig Site 3 times)
I have done a 3rd and a 4th attempt and used simcash and 20 clue which I had to rush to use.
And the game has not registered that I have completed the dig site 3 or 4 times just shows 2 times.
How can this be rectified? I have started a ticket. Good knows if they will do anything as customer service messed me about for over 2 months and then fobbed me off and didn’t resolve my missing content. And yet again I have paid money within this app and it isn’t registering the completion of this level of the quest in game.
I love this game but the whole customer service thing heightens my anxiety even more so.
Can anyone help as I don’t want another mess around and I want to continue enjoying my game
October 2021
October 2021
October 2021
October 2021
October 2021