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ChristosKrousta's avatar
ChristosKrousta
4 years ago

Re: That apex legend in pc with an ps4 controller it tells you it a Xbox controller

its still glitched

3 Replies

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  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago
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    Hey @ChristosKrousta, 

    Can you share a bit more info on your setup? Are you running the game through Steam or Origin? Do you use any third party software for your PS4 controller? 

  • Yotam3412's avatar
    Yotam3412
    4 years ago
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    Hello, this issua actually happend to me also, i connect my dualshock 4 through steam to apex and its only shows XBOX symbols, when I uncheck the ps configuration support its just stops working, the game won't recognize any input from the controller only from the keyboard, i can try the third party software DS4 and see if it can fix this problem but I still want an offical solution to this on steam.

    thank you!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago
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    Hey @Yotam3412, 

    What happens if you start your PC in a Clean Boot before launching Apex Legends? If there's anything else running that might be causing this to happen that could help to narrow it down. 

    You can find more details on how to set up a Clean Boot at the EA Help website. Please let me know how that goes once you have the chance to give it a try. Thanks! 

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apex legend in pc with an ps4 controller it tells you it a Xbox 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That apex legend in pc with an ps4 controller it tells you it a Xbox controller","readOnly":true,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:5347003"},"body":"

its still glitched

","body@stringLength":"25","rawBody":"

its still glitched

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an ps4 controller it tells you it a Xbox controller","moderationData":{"__ref":"ModerationData:moderation_data:5347004"},"body":"

Hey @ChristosKrousta, 

\n\n

Can you share a bit more info on your setup? Are you running the game through Steam or Origin? Do you use any third party software for your PS4 controller? 

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Hello, this issua actually happend to me also, i connect my dualshock 4 through steam to apex and its only shows XBOX symbols, when I uncheck the ps configuration support its just stops working, the game won't recognize any input from the controller only from the keyboard, i can try the third party software DS4 and see if it can fix this problem but I still want an offical solution to this on steam.

thank you!

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Hey @Yotam3412, 

\n\n

What happens if you start your PC in a Clean Boot before launching Apex Legends? If there's anything else running that might be causing this to happen that could help to narrow it down. 

\n\n

You can find more details on how to set up a Clean Boot at the EA Help website. Please let me know how that goes once you have the chance to give it a try. Thanks! 

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