@GladOS-013: Wow, I cant believe you are still telling me to contact customer support!??? I, along with at least five others on this issue have explained IN DETAIL why this is a ridiculous suggestion.
("I am curious as to who has missed out on "literallymonths worth of progress" due to these issues. Of all the people I've seen on these threads, there are a couple who said they have missed out on more than one Territory War, but the majority of the players are "one-offs"")
So putting your mocking, and skeptical tone aside (which is another huge issue with your handling of this situation) you are just plain wrong. Here are 24 instances of players missing at least more than one TW. That alone amounts to at least 10 months worth of progress players have missed out on. And that is just the people who took the time to report it. The last post #24 missed out on 3-4 TW's that's about a month's worth just for one player! Because of your horrible handling of this situation, and treatment of players/customers with doubt and skepticism, I have concluded that the #11th post has the right idea. I advise all players having this issue to seriously consider contacting the BBB (Better Buisness Bureau) about this companies poor handling of this situation, especially since many players have spent serious cash on this game.
[11).Another guild member and myself have also experienced this glitch/bug. I experienced it during the war last week. He's experiencing it this week. Might need to throw a complaint to the Better Business Bureau about EA's inability to help/reimburse individual players and it's lack of response from it's technical support. I'll file a BBB grievance if EA doesn't give an explaination to this glitch/bug. Will be checking in everyday for 1 week, that should be more than enough time for them to address us at least saying "yes there is a glitch/bug, and yes we're working to resolve it" instead of this silent game B.S.]
1).Hi EA,
I signed during last 2 Territory Wars and experienced this bug too,
though I signed during prephase.
Of course I got no Rewards, i.e. 4 Zetas
and other neat stuff that one may need.
Livias
959-556-428
Kind Regards
2).The June 30 TW never appeared on my Guild Events page, so I did not have the option to sign up. Different from the greyed button bug (which I have also experienced & worked around) and different from this current problem.
3).I signed up for the current TW on Sept 17, but when iot kicked off on Sept 18 TW I was not included as a participant. I don't know exactly when in that 20-22 hour timeframe that I was kicked out, but it happened.
Ally code 773-259-687.
4).I have also suffered from this problem. This is the second time, but the first I thought I may have made a mistake. As such I have been diligent since then but now find I am once again missing out on the TW
5).Dito. Definitely joined the TW and then it has vanished. Majority of my guild is currently playing this TW and I can’t even see it despite reading the in-game chat from members that had more luck. It’s now the 2nd time in sequence that this has happened to me and other guild members.
6).Same here, happened to multiple players in my guild, including me. Also the second time it happened.
7).Seriously, this is massively annoying. From a rewards perspective, but also from a team support and statistics angle. we are running tight stats recording in our guild and such bugs render the entire effort useless.
We have just managed to get enough for TW this time, but in the past 3 or 4 we've missed out at least tice. Can someone at CG please confirm when this will be fixed and whether they can track which guilds haven't completed TW over the past few weeks and offer some reward compensation
8).There is no territory war showing up in guild events for which I can join. Due to this, I have now missed two guild territory wars. There is nothing showing in my guild events for me to join.
9).During the last two TWs, I registered regularly. I saw my name among the TW members of my guild that would have participated. A few hours later, however, the territorial war guild event disappeared and did not allow me to participate.
10).I've been having this same issue! I even uninstalled and reinstalled the game and the last two Territory Wars have not shown up for me nor have I gotten a notification for them.
11).Another guild member and myself have also experienced this glitch/bug. I experienced it during the war last week. He's experiencing it this week. Might need to throw a complaint to the Better Business Bureau about EA's inability to help/reimburse individual players and it's lack of response from it's technical support. I'll file a BBB grievance if EA doesn't give an explaination to this glitch/bug. Will be checking in everyday for 1 week, that should be more than enough time for them to address us at least saying "yes there is a glitch/bug, and yes we're working to resolve it" instead of this silent game B.S.
12).I am having the same issue, last 2 wars nothing, missed out ona lot of rewards and leaving and rejoining does not exactly work for the GM.
13).My guild has this problem been going on for months
14).Same here, didn't get the invite 2 days ago, didn't get the signup today either.
This happened to about a third of my guild including myself ("Galactic Paladins").
14).For me, TW never even showed up in my Guild Events, or if it did, it was brief. Just over half the guild was in TW when there were multiple complaints coming in about not even seeing a "JOIN" phase. Lowest attendance we've had in TW due to this glitch. NOW, the calendar says that there is supposed to be a TW today (June 14th), but no one in my guild is seeing a "JOIN" phase in guild events.
15).Mee too, today is the 2nd time this happened. I joined the TB then in prepare phase I was closed out and the ebent is not visible in–game.
EA: this needs to be resolved NOW. You are milking people and publishing DLC/Unlockables all the time... but why not giving such severe bugs priority as well?!
16).This time it happened to me like that too. Two other times the TW did not even show up for me.
I already contacted the support, but they neither want to help, nor do i get any compensation for the won TWs that i now missed. They just said there is no visible error.
17).Good luck. Had this problem on the last TW in August and still nothing. They don’t care.
17).I've missed the last two TW's now due to this bug. Let me break it down simply.
a) I joined the TW registration.
b) It DIDNT have a greyed out button. I just clicked join as normal.
c) It showed me listed as joined on the guild list.
d) TW launches
e) I'm not in the TW and it's not showing as active on the App.
18).Territory wars are not showing up, I can see the territory battles, however no TW. This happened a couple of months ago and eventually got solved after missing 2 zetas of rewards. This time I have been unable to join (event doesn’t even show) twice already and three times including the TW scheduled for today,
19).Some members including me joined the TW join phase and got kicked out after the join phase was past.
Now people can't play the TW off course and this isn't the first time it happened.
Can't seem to chat with USA EA support atm, but this issue is starting to get on my nerves.
20).For me this is the second time this has happened within the period of the last three Territory wars from this date
21).We are now seeing this same issue for the 3rd TW in a row.
Where are you on fixing the issue?
22).Will there be any compensation for the guilds who’ve suffered losses based on guildmates not being able to join TW’s (going back 3 TW’s to date)?
23).This is the third week of the territory War / battle join button being bugged. When is this fix going to be rolled out? This is preventing players from joining
24).We have just managed to get enough for TW this time, but in the past 3 or 4 we've missed out at least twice.
P.S: You should do the players, and this company a favor, and quit this job.
