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Territory War registration dissapears

by ZeroFields
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Original Post

Territory War registration dissapears

★★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Oneplus One
OS Version 6.0.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 848-337-154
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug After signing up for Territory War, when the setup phase start, you are not signed up anymore
Steps: How can we find the bug ourselves? no idea
Connection Type Wifi
Please select your region Europe
Country Belgium

Hi,

Last TW, i joined up immediately after first one. When the TW started the setup phase, my registration was gone, as I could not participate in the setup phase and I showed up as not registered. This is the second time this happens.

 

First time I also registerd but ofc when you suddenly are not registered you start doubting yourself, luckily the guildies noticed in time. This time however, they weren't and I am 100% certain I registered.

Later that day another guildy who wasn't registerd said the same thing without knowing the reason I did not participate in TW.

 

So for me it looks like there is a technical issue making TW registrations get lost.

Message 1 of 49 (948 Views)

Re: Territory War registration dissapears

EA Star Wars: Galaxy of Heroes Team
Thank you for the report. We are currently investigating this potential issue.
Message 2 of 49 (910 Views)

Re: Territory War registration dissapears

★★★★ Novice

Hi,

 

Is there any news on this so far?

 

Thx!

Message 3 of 49 (870 Views)

Re: Territory War registration dissapears

EA Star Wars: Galaxy of Heroes Team
Not at the moment, we are still investigating. As soon as we get any updates we will let you know.
Thank you.
Message 4 of 49 (853 Views)

Re: Territory War registration dissapears

[ Edited ]
★★★★ Novice

This bull**** hit me too, probably again. The first time, couple of weeks ago, I put it under "maybe you missed to join, might be your fault". Since then, I always double check if I registered and am on the list.

Was online yesterday when "new TW incoming" popped up, joined right away, checked it, also checked again today, just to be sure. Now defense-setup should have started 8 mins ago- and no TW visible for me.

For what it's worth, I play on a Samsung Galaxy A3 (2017), so Android user here.

 

This bug is really horrible, not only does one miss out the rewards, I'm also letting down my guild mates while having done nothing wrong.

 

 
 
5 pt

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy A3 (2017)
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 671-498-929
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%) aka WAY TOO OFTEN
Summarize your bug After signing up for Territory War, when the setup phase start, you are not signed up anymore
Steps: How can we find the bug ourselves? no idea
Connection Type LTE
Please select your region Europe
Country Germany

Message 5 of 49 (839 Views)

Re: Territory War registration dissapears

★★★★ Novice

Same issue for me today. Joined the TW yesterday right after it was announced.

 

Today for the setup fase i was not registered.

Message 6 of 49 (827 Views)

Re: Territory War registration dissapears

★★★★ Newbie

Hi,

 

In my case there is nothing in guild events.

Message 7 of 49 (805 Views)

Re: Territory War registration dissapears

★★★★ Novice

That's the result when your registration gets lost...

Message 8 of 49 (790 Views)

Re: Territory War registration dissapears

★★★★ Novice

*bump*

any update on this? I mean, it's not some "hero x doesn't work as intended" bug, this somewhat game breaking. Affected users miss a ton of rewards and it totally undermines the social aspects of the game...

Message 9 of 49 (772 Views)

Re: Territory War registration dissapears

★★★★ Novice

*bumpedy bump*

any update on this? at least somekind of reward refund when it's over?

Message 10 of 49 (744 Views)

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