Territory War Zone Access Bug

[iptythafool]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Google Pixel 7
OS Version Android 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 153545178
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug My entire guild is unable to access a zone in TW. When entering the zone, the loading circle spins and the game freezes.
Steps: How can we find the bug ourselves? Access any account in sL Dead Forest Guards Click on zone 7 (bottom, 3rd row)
Connection Type Wifi
Please select your region North America
Country United States

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Link to a video of the error:  https://www.youtube.com/watch?v=6qw7nWHovsA&ab_channel=AdmiralSnackbar

This is happening for all members of the guild.  

[EA_Gunner · Accepted solution]

Thank you for your report. This has been flagged to the team for further investigation.

[EA_Gunner · Accepted solution]

Thank you for your report. This has been flagged to the team for further investigation.