March 2020
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Bluestacks 4
OS Version 4
Ally Code: (Find it here: http://bit.ly/AllyCode ) 533733474
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Our guild experienced a territory war score glitch. ~ 1000 banners were not given to us. We suspect the rewards for clearing a back territory.
Steps: How can we find the bug ourselves? Do a full TW and clear the entire board.
Connection Type
Please select your region Asia, Australia, Europe, North America, South America
Country Germany
Dear Support,
see the bug description above and screenshots attached.
We cleared them MUCH more efficient then them. about 6-7 times more efficient (12 failed fights from our side and 78 from their side). Overall efficiency was also better on our side.
As a result of that bug the game calculated our TW as a loss for us. Which is incorrect.
The bug occurred for our entire alliance, but apparently not for many other alliances. So I selected "occasionally".
As a TW focussed guild TWs are our main focus and main source of motivation for this game. Please fix this and give us a fair compensation for missing the winning rewards.
In case of further questions, don't hesitate to ask.
Best Regards
Bruellhusten
Solved! Go to Solution.
April 2020
April 2020
Here is more information after we talked to guild members. 1 person was fighting geo's and killed last geo as time expired, but geo brute had not de-spawned. He got a Draw for the fight, but on the territory screen the team showed as beaten.
We think this cause us to not get the territory clear points.
April 2020