December 2017
I stil havent received any rewards from the first Darkside TB. I restarted several times. I reinstalled the whole game. Nothing until now.
I created several tickets. No reply at all until now.
My game name is Gummibaerchen9
Allycode 557-268-955
The support is.......
Im really annoyed
December 2017
December 2017
December 2017
December 2017
Still no ds tb rewards from last Wednesday . Very disappointed. Ally code: 566-641-276
December 2017
I have been in the territory battles and the rewards glitched twice and I didn’t receive anything.JediTross
@CG_Kozispoon wrote:UPDATE
These rewards should be populating across affected players accounts- hooray! Thank you to those who've not only been super patient while we addressed this, but also are posting that rewards have been acquired. We'll keep monitoring this as this rollout continues.
December 2017
December 2017
I am one of the few players who have still not received my TB rewards even after the fix was released on 11/30. I've contacted support three times (only two of which got returned). The last time was on 12/5 and I was told that my case had been escalated to a team of specialists. Two of which have responded saying they have no idea when I'll get my rewards and one asked me to post on the Bug Forums. The last time I submitted a claim, I uploaded a photo of the rewards that one of my guild mates sent via discord to hopefully make it easier to move the process along, but still nothing. It has been nearly two weeks since the first DS TB ended so this is becoming a ridiculous amount of time to have to wait for rewards. Also, as a long-time player of this game from the beginning I know CG usually compensates its players for issues like this, but since this issue seems to be drawn out much longer than most is there anyway we can be compensated with more than the usual 500 crystals? 500 crystals used to be a lot back in the day but now not so much, what about some Guild Event Store Currency/Wampa or Hermit Yoda Shards in addition to the crystals since the currency was a part of the TB rewards and we have essentially been unable to buy anything out of the store since the TBs are the main way to acquiring currency.
Thank you Kozi!
Ally Code: 667-624-616
username: Stinger
December 2017
Hiya,
While we have pushed a pushed a fix on 11/30 that provided the missing rewards for a majority of players, it appears there's a small minority who are still missing rewards. Following up on this issue with the team to update further.
December 2017
Well EA specialist told me to write here couse they cant do a damn thing with game bugs. So here i am..
My Ally code : 123-878-656
PS. Yes i did try reinstal and forced close. Still no reward.