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Re: Temple of Scar Hard crash porting back to Fort Tarsis

by Rivia-xo
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Original Post

Temple of Scar Hard crash porting back to Fort Tarsis

★ Apprentice

Product: Anthem
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1070
Enter RAM memory size in GB 16250 MB
Please select your region North America
Were you on an Expedition when the issue occurred? Yes
What type of Expedition were you on when the issue occurred? Stronghold
What was the name of the Mission / Contract / Stronghold you were on? Temple of Scar
What was your chosen difficulty level? Grandmaster 1
What Javelin were you using when the issue occurred? Colossus
What was your Expedition team makeup? Random Freelancers
Where did this issue occur? Please include menu name or in game location. Killed boss, got loot and we were teleporting back to Fort Tarsis. Teleport screen background came up and progress bar froze about 5% in.
When did this happen? (dd.mm.yy hh:mm) 14.15.19 08:30 MST
Summarize your bug Killed boss, got loot and we were teleporting back to Fort Tarsis. Teleport screen background came up and progress bar froze about 5% in.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? unsure
What happens when the bug occurs? Anthem game Froze. PC was unable to respond. Hard shut down/reboot.
What should be happening instead? Return to Fort Tarsis, get more coffee keep playing

Return to Fort Tarsis, get more coffee keep playing

Message 1 of 2 (92 Views)
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Re: Temple of Scar Hard crash porting back to Fort Tarsis

[ Edited ]
★★★★ Novice

first I would suggest running ddu and do a clean install of the current drivers: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Display Driver Uninstaller Tutorial/Guide

then go to C:\Users\USERNAME\Documents\BioWare and delete Anthem folder

also don't forget to install directx from game directory : \Origin Games\Anthem\__Installer\directx\redist

 

 

sorry for my bad english

Message 2 of 2 (81 Views)

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