Help us improve Answers HQ! Take Survey No, Thanks

TW un-join

by Saynilon
Reply

Original Post

Highlighted
Accepted Solution

TW un-join

[ Edited ]
★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung
OS Version 10?
Ally Code: (Find it here: http://bit.ly/AllyCode ) 747-829-138
What type of issue do you have? Network/Connection
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug When I have been playing at my house out on the country with less good connection the game seems to forget I have joined Territory Wars.. this is the third time.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Europe
Country Sweden

??? Is this only on my side?

 

Message 1 of 2 (57 Views)

Accepted Solution
Highlighted

Re: TW un-join

EA Live QV Team

Hi @Saynilon and sorry to hear that.

 

We have checked your account and there is no record of you joining the most recent Territory War.

 

This is most likely down to your connection, so please make sure that you have a stable connection next time you are joining. Please also make sure when join next time that you navigate to the zone map to ensure that you have joined.

View in thread

Message 2 of 2 (21 Views)

All Replies
Highlighted

Re: TW un-join

EA Live QV Team

Hi @Saynilon and sorry to hear that.

 

We have checked your account and there is no record of you joining the most recent Territory War.

 

This is most likely down to your connection, so please make sure that you have a stable connection next time you are joining. Please also make sure when join next time that you navigate to the zone map to ensure that you have joined.

Message 2 of 2 (22 Views)