July 2020
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone SE
OS Version 13.5.1
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug When opening a zone in TW, since the recent update, the score turns green and recalculates, with an abbreviated version of the accompanying sound effect, even when the score hasn’t changed. In the past, the text would turn green, the numbers would climb, and a sound effect would play when new points were accrued or when the client updated to a higher score than the one displayed on the previous page (for instance, if you’d left the app on the background, went back in, then clicked on a zone and your guild had earned more points in the meantime). Now it happens every single time you open a zone, even when the score stays the same.
Steps: How can we find the bug ourselves? Open a zone in TW without changing the current score. Back out of that zone, re-enter it. The score turns green and climbs and the sound effect plays erroneously. This is new since today’s client update.
Connection Type Wifi
Please select your region North America
Country US
See above
July 2020 - last edited July 2020
Hi @anotherowname and thank you for the report.
We haven't fully rolled out the update on iOS yet, so what game version are you on right now, where you experience this?
July 2020
@EA_HighCommand there was a client update released on July 08 2020 for iOS and android There has been no information provided by the studio about this update. So yes there has been a client update released for iOS and android
iOS:
android
July 2020
Hi @scuba75 and yes, we partially rolled out the update last night with the forced update following later today. This will be accompanied by the official announcement (as we usually do, once the update is rolled out to all players).
We've just tested the TW behavior on the new client but could not reproduce what you've described @anotherowname. Maybe your game was still loading some assets and other files? Can you double check if the issue still exists for you and maybe record a video of it? That'd be great!
July 2020
July 2020
@EA_HighCommand wrote:Hi @anotherowname and thank you for the report.
We haven't fully rolled out the update on iOS yet, so what game version are you on right now, where you experience this?
Version 0.19.4. This was not an issue prior to the update.
I’ll post a video once TW is over. We’re busy dealing with Braveheartz’s sandbagging (can we get that nonsense addressed sometime, too?). No reason to show off our offensive orders for even more of an advantage to them.
July 2020
July 2020
Any update?
August 2020
3 weeks later, still an issue, still no response.
August 2020
5 weeks later, still an issue, still no response