TW problem

[Darkrogas]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Moto g 5 plus
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 321-333-919
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug TW - started a match in TW ,during match loading the game decided it wanted me to restart. Hence lost the match. A Guild mate had a similar problem with the same team, his match went to time out but a message saying "this TW is no longer available came up" so also lost the match Guild rakatan empire Guild mate ledrid torber
Steps: How can we find the bug ourselves? Not sure sorry
Connection Type Wifi
Please select your region North America
Country England

‌

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Moto 5 plus
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 321-333-919
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug TW - started a match in TW ,during match loading the game decided it wanted me to restart. Hence lost the match. A Guild mate had a similar problem with the same team, his match went to time out but a message saying "this TW is no longer available came up" so also lost the match Guild rakatan empire Guild mate ledrid torber
Steps: How can we find the bug ourselves? Not sure sorry
Connection Type Wifi
Please select your region North America
Country England

‌

[EA_HighCommand · Accepted solution]

Glad to hear that you've won, GZ!

I have a look at your guildmates account but won't be able to provide you with any details on that.

[EA_HighCommand]

Hi @Darkrogas and sorry to hear that.

If you game restarted after you started the battle, it is working as intended, that your squad is "consumed" to prevent possible exploits.

Do you remember what the name of your opponent was by any chance?

[Darkrogas]

It was a revan team. But I can't remember the name of the player. ( Yeh that makes sense) I just wasn't sure why it force restarted me.

Any idea as to my guild mates problem with "TW not available" after a match timed out?

We managed to win anyways.

[EA_HighCommand · Accepted solution]

Glad to hear that you've won, GZ!

I have a look at your guildmates account but won't be able to provide you with any details on that.

[Darkrogas]

Ah ok.
Thanks