March 2019
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S8
OS Version Pie
Ally Code: (Find it here: http://bit.ly/AllyCode ) 156-582-458
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug TW icon is missing on home screen and guild events
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country England
I signed up to (joined) the latest Territory War during the preview phase. As soon as that phase ended and the setting defence phase began the icon on the home screen and option in guild events disappeared so I cannot enter to deploy.
My guildees inform me that I am still showing as 'joined' in the TW, which presumably affects the GP count by which they are paired against another guild, but I can't contribute
Solved! Go to Solution.
March 2019 - last edited March 2019
Hi @darkfuff and thank you for the report.
According to our logs, it appears that you've left the TW on 2019-03-17 18:08 GMT and never joined back in, which is why you can't see it anymore.
Could you provide us with a screenshot of the member list with your name on it, if that is not too much trouble? Thanks!
March 2019
March 2019 - last edited March 2019
Hi @darkfuff and thank you for the report.
According to our logs, it appears that you've left the TW on 2019-03-17 18:08 GMT and never joined back in, which is why you can't see it anymore.
Could you provide us with a screenshot of the member list with your name on it, if that is not too much trouble? Thanks!
March 2019
March 2019
Yeah @darkfuff, that's what I meant.
March 2019