April 2019
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iphone 6
OS Version ios 12.2
Ally Code: (Find it here: http://bit.ly/AllyCode ) 561-977-874
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug Every time TW is live, the game is affected by several crashes, both in TW and in other areas... this is painful in both arenas, since we lost free attempts
Steps: How can we find the bug ourselves? Several players have this problem at each TW.... of course it doesn't affect everybody. This problem was relevant time ago, then was apparently solved.... lastly, it came back with Darth Revan update.
Connection Type Wifi
Please select your region Europe
Country Italy
TW is back and app crashes are back....
I lost my first attempt in fleet arena.... worried about today and tomorrow....
Solved! Go to Solution.
April 2019
Hi @alepalermo79 and thank you for the report.
We are aware that the game is crashing more often on iPhone 6 and older devices and are already working on a solution.
April 2019
Hi @alepalermo79 and thank you for the report.
We are aware that the game is crashing more often on iPhone 6 and older devices and are already working on a solution.
April 2019
I have a iphone 6 so seems to fit if you guys seem to know the issue. Hopefully can get resolved soon, very aggravating.
April 2019
The entire game is unplayable for me at the mo, TW crashes and other battles too, entered ship battle, crashed immediately after I selected the fleet to battle. Hopeless
April 2019 - last edited April 2019
Ipad as well
I suspect its just everyone
Read about 20 threads of this flavour here and in tech issues
(At least ppl cant see them on the forum!!)
They treat every single person like its their fault or somethings wrong with your device
Thinking about just moving on, seriously
April 2019
So another week. Another tw. Still no fix or even a eta on a answer. I lost a tw battle today, and one in each arena. All because of the crashes.
This is will be my last few days playing this game unless I hear of a resolution. Totally sick of the lack of communication
April 2019
I’ve never reported a problem before as they’re usually solved in a decent amount of time. However, this is affecting GA, arena, ship arena, as well as affecting my guild as I’m not performing as well in TW. So basically all aspects of the game. It crashes ALL THE TIME! At least 5-10 times a day. I’m using an iPad mini mostly, but it also happens on my iPhone, all updates are installed everywhere, and restarting did nothing.
April 2019
April 2019
April 2019