TW event not showing up

[icard41]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad air
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 235-574-922
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I joined the TW during the allotted time but it is not showing up now that it has moved into the next phase
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

‌

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad air
OS Version 12.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 235-574-922
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I joined the TW during the allotted time but the event is now showing up now that it’s moved into the next phase.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country USA

‌

[EA_HighCommand · Accepted solution]

Hi @icard41,

We've checked your account and our logs and it looks like you've left the TW during the "Join" period and never joined it again.

[EA_HighCommand · Accepted solution]

Hi @icard41,

We've checked your account and our logs and it looks like you've left the TW during the "Join" period and never joined it again.