TW Crashing in Prohibited Zones. Error Code 3.0

by genghisx
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Accepted Solution

TW Crashing in Prohibited Zones. Error Code 3.0

★★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 6A
OS Version 13
Ally Code: (Find it here: http://bit.ly/AllyCode ) 579855549
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug In this most recent Territory War (May 8, 2023), multiple guildmates have reported experiencing the Error Code 3.0 error when they tried to place a squad/fleet in a zone that had a "Prohibit Engagement" command on it (the little 'no' symbol). No one experienced it on zones without that command and when we removed the command from all zones we were able to place without experiencing the error.
Steps: How can we find the bug ourselves? Use a prohibit engagement command on a Territory War zone and then try to place a squad or fleet there.
Connection Type Wifi
Please select your region North America
Country

Pretty much what it says in the summary. My guild uses the "Prohibit Engagement" command regularly in Territory War. Today, whenever we tried to place squads in zones with that command, it would cause the game to crash and give the Error Code 3.0.

 

They were able to place in other zones and once we removed the command from all zones they were able to place there as well with no issues.

Error.jpg
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Accepted Solution

Re: TW Crashing in Prohibited Zones. Error Code 3.0

EA Live QV Team

Thank you for the report. We flagged your report and are investigating the source.

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Re: TW Crashing in Prohibited Zones. Error Code 3.0

★★ Novice

We have a similar problem - guildmates have reported experiencing the Error Code 3.0 error when they tried to place a squad/fleet in a zone that had a "Prohibit Engagement" command on it.

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Re: TW Crashing in Prohibited Zones. Error Code 3.0

EA Live QV Team

This should be fixed now. Can you double-check and confirm?

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Re: TW Crashing in Prohibited Zones. Error Code 3.0

★★ Novice

Nope, the same error.

 

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Re: TW Crashing in Prohibited Zones. Error Code 3.0

EA Live QV Team
@ivylADM ally-code please.
Message 5 of 8 (271 Views)

Re: TW Crashing in Prohibited Zones. Error Code 3.0

★★ Novice

I tried. My ally - 853571971.
My guildmate tried. His ally - 593817927.

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Re: TW Crashing in Prohibited Zones. Error Code 3.0

EA Live QV Team

Thank you for the report. We flagged your report and are investigating the source.

Message 7 of 8 (253 Views)

Re: TW Crashing in Prohibited Zones. Error Code 3.0

★★★ Novice
@EA_Gunner Still experiencing the issue as of 5/12/23. Tested myself and guild mates are also reporting crashes.
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