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[TROUBLESHOOT] Sub 2 Basement level issues

by minimonsterscott

Original Post


[TROUBLESHOOT] Sub 2 Basement level issues

[ Edited ]
★★★★ Novice

Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number?
What expansions, game packs, and stuff packs do you have installed? All except Laundry Day
Steps: How can we find the bug ourselves? Make an open-level 4-story basement (a space between the 'foundation' walls (not: foundation) and the main building's walls. Try to re-color a wall on sub 2 (second level down) and the game does not seen to recognize the separated walls.
What happens when the bug occurs? One can flood-fill texture, but not paint individual wall 'tiles' *without* the whole thing sealing off with a floor-less ground level showing up and covering the lower levels, which then is also unresponsive to being altered, forcing one to either 'Undo" the wall covering or re-do the entire basement. Also happens with any changes to any fencing on sub 2, as well.
What do you expect to see? The walls being covered (individually) *without* making a huge, unalterable structural change to the open-'foundation'.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

I fully realize that this kind of 'Architecture' is not at all common among Sims 4 builders, it is something that I however LOVE to be able to utilize. This occurs with both old, altered (added sub levels onto) builds and new builds from scratch. I am willing to provide an example lot (such as the one I am currently working on) for anyone to see the result of the interaction with sub 2 for themselves, if they do not feel up to/want to make a four-level open-air basement foundation for themselves. Note: as I stated in the bug description, I am NOT using any foundation for the building itself, all is level-to-the-ground. Of course, this has only been an issue since the extra (much appreciated) extra 2 basement levels were added as a possibility (along with the terrain tools, which were not at all utilized while building).

Message 1 of 4 (117 Views)

Re: Sub 2 Basement level issues

[ Edited ]

@minimonsterscott I tried to build a structure similar to what you've described but did not encounter any issues painting the various sub basement walls (tested on each level).  However, it would be helpful to see images that show your exact structure, or you mentioned the possibility of uploading your build for testing on the Gallery, so that I can work with exactly what you're working with.  Please tag me with either option.  Thanks!


Edit:  also, just to make sure, I noted you've removed your mods/CC, but have you also 1) cleared your cache, 2) repaired the game via Origin, 3) created a new save, and 4) tested in the new save after removing them?  If not, that is something to try if others are not able to reproduce the issue.

I love to troubleshoot and help resolve issues, but I do not work for EA and am doing this on a volunteer basis. Please be patient, as sometimes life happens, and it may take me a bit to get back to you.
Message 2 of 4 (85 Views)

Re: Sub 2 Basement level issues

[ Edited ]
★★★★ Novice

Hi @BryonyRae! Thank You for responding! I am going to create a new save game, without any CC installed, and make a new lot from scratch with the architecture that I have described, just to ensure that no code has been carried over from any other lot. I figure this is the most 'pure' methodology I can do to create a lot that displays this behaviour. Would it be acceptable for me to package the lot in an archive and upload it to SFS, instead of the gallery? I could certainly do the Gallery, but would not want to 'clutter' the general gallery feed with an unfinished temporary lot, even if many others do just that. o_0 (small edit for spelling)

Message 3 of 4 (54 Views)

Re: Sub 2 Basement level issues

★★★★ Novice

Greetings Again, @BryonyRae !


I actually did decide upon uploading the test lot to the gallery, just to make it 'official'... I named it Midtown Headache, and added your name as a tag on the lot. An interesting thing that I discovered while doing the test lot is that the walls for this build were all responsive to the wall painting cursor, however when trying to utilize fencing, the issue displayed itself quite well.


I made a gallery on imgur trying my best to give the most detail about the process, and also included images of the lot that prompted me to create this posting (although it is by far not the only lot to have shown the issue). Test Lot Gallery on imgur


All of the usual, 'proper' steps had been taken before I created the test lot, as you suggested (I had already done them all myself, anyways, before creating the posting...).


Thank You (and cinrict as well!) for every thing that you do trying to help our community! Cheers!

Message 4 of 4 (49 Views)

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