May 2019 - last edited August 2019 by crinrict
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.51.77.1220
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Get Together, Get to Work, StrangerVille, Parenthood, Dine Out, Outdoor Retreat, Laundry Day Stuff, Toddler Stuff, Perfect Patio Stuff, Luxury Party Stuff
Steps: How can we find the bug ourselves? Run the washing machine with a load of laundry in it, break the washing machine, see if the laundry disappears
What happens when the bug occurs? I put clothing in the washing machine, added bizarre fruit as a laundry additive, ran the washer, the machine broke, I had my sim repair it herself, then there was no laundry in the machine afterward. I'm not sure if it's relevant, but I have the stacked washer/dryer combo from buy mode.
What do you expect to see? I expect to see my laundry still there, just needing washed again. That's what it's like when the dryer breaks during a load.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
No information to add.
May 2019
Did you check your Sims' inventory?
May 2019
@Dat_Boi_Sophie I am going to test this today and will post what I find. It may take a bit if a broken machine is the only time this occurs.
I see you said you have the stacked washer/dryer.
Have you tried using them side by side to see if the same thing happens?
Have there been any upgrades on the machines?
Did you check the area near the machines or even outside the house (if it is on the first floor)?
May 2019
@Dat_Boi_Sophie @crinrict
Selected the stacked laundry machines and used then until they needed repair.
Sim successfully repaired and the laundry was still there and did not disappear.
May 2019
May 2019
is this happening every time for you ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
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