[TO TEST] Maid won't enter house and clean [ Edited ]

[F0urq93]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Latest Version
What expansions, game packs, and stuff packs do you have installed? Basic Game (no expansions)
Steps: How can we find the bug ourselves? Hire a maid
What happens when the bug occurs? Maid will not enter house like 90% of the time. When maid does enter house (rarely) maid will not clean up dishes or clean sinks, showers bath tubs etc.
What do you expect to see? Maid to clean everything in the house (plates, bath tubs, showers, counters etc)
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

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[SimGuruIcarus]

Hi @F0urq93

Would you be willing to send your save files?  If so, instructions are here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

That would help us a lot!.

Thank you very much!         

[F0urq93]

Hello SimGurulcarus,

I uploaded my save file to uploadfiles.io . I zipped it for you as well.

Here is the link: https://ufile.io/bvn8g

Let me know if you are able to find anything!

Thank you so much!

[SimGuruIcarus]

Hi again @F0urq93

Thank you very much for your saves!. Sadly, we can only download saves uploaded to Google Drive or OneDrive, due to security reasons.

Do you mind uploading the save using any of those channels?

Sorry for the inconvenience. 

Thanks again!

[F0urq93]

Here is the save file on google drive!

https://drive.google.com/file/d/1rTbD8kS6g6Yx2sqRGdfCbikyg_eSp6WY/view?usp=sharing

[SimGuruIcarus]

Thank you! :D

[simvasion]

Did you lock any of the doors? Maids won’t be able to pass through locked doors unless you have allowed access to employees.

[F0urq93]

No, I didn't lock any doors. The maids enter the houses half the time and don't clean or pick up everything still