TB-this happens way too often

[cal00054]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Typical issues
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode ) see image
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Image attached
Steps: How can we find the bug ourselves? See attached
Connection Type Wifi
Please select your region North America
Country United States

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See attached 

[EA_HighCommand]

Hi @cal00054 and thank you for the report.

Did you already try the available troubleshooting steps from HERE?