TB rolo mission can't attack..buttons poofed. Auto does nothing

[jivanmukti15]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Phone
OS Version 10
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Was battling for rolo mission and suddenly attack button poofed...can't attack . Hitting auto does nothing.
Steps: How can we find the bug ourselves? Play TB rolo mission
Connection Type Wifi
Please select your region North America
Country

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Just trying to get rolo shards!

[DaywalkerMixdB]

Same thing happened to me, same stage too. Lost my attack buttons, and auto wouldn’t work. I couldn’t even forfeit the fight. I had to force quit the app.

[dr_archangelg]

(I don't know why I could not create a new topic - all I was given was the "Preview" option).

I encountered this bug too. During Territory Battle, I was on Mission 2 of the Special Combat Mission for Rebel Officer Leia Organa (ROLO) shards. After defeating the first enemy with four remaining, the icons to attack or use abilities disappeared. The "Option" button on the upper left grayed out. Pressing "Auto" did nothing. I essentially was unable to do anything besides select and view enemies or pressing "Auto" or "1X/2X/4X" with no result. I had to force close the application to proceed. 

[dr_archangelg]

I just noticed some similarities to the original poster.

1) Mission 2 of this special mission

2) 1 enemy is down with 4 remaining

3) I also used CLS as lead, Wedge, and Biggs. 

I'm unsure if this is an issue but if I remember, I was about to use Biggs when my buttons disappeared.

[DirkRaygar]

I had this problem earlier too.

i tried pausing, switching to auto, changing the auto multiplier, opening chat.  None of it worked.

the last action before the lock up was either a counter by CLS, or he attacked without me hitting his attack button, and the graphic hitched during CLS’ attack on an Imperial Probe Droid.

Unfortunately the screen shots are too big to attach.

[DirkRaygar]

Also encounter 2/3 on ROLO special mission

CLS lead, Captain Han, Hoth Rebel, Princes Leia and Lando.

CLS had just attacked, either a counter attack or an attack without me triggering it.

[PremierVenoth]

This bug has been going on for months, and months..... and months... and still no resolution.

But, soon, at least, you'll be able to do 3 on 3 ship battles... that seems like a better use of time... instead of fixing this, I guess...... :hrugs::

[ex3qtor69]

Just had it too. Phase 5/6. Bottom combat mission, was at phase two and could easilly do at least two more phases and it crashed. Had to forcequit the app.