Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? iPhone 5S
OS Version iOS 10.3.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) 955-868-254
What type of issue do you have? Gameplay
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Match stopped abruptly. See screenshot. -Character animations are still running, background animations are still running. -No attack/action selectors anymore. Auto button toggles on/off but no character action. -Target selecting does the normal 'bonk' but will not allow different selection than the IPD it's stuck on. RIGHT before this happened, it was CLS' turn, he did Call-To-Action without me pressing it, then it froze to it's current state.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States
To add, jumping out and forcing the pause screen would not undo the issue. Answering a phone call did not undo the issue. My only option was to force close the game and lose my attempt. This occurred during the ROLO mission.
Happened to me today too. I hope we get some kind of compensation for this issue as it is still continuing. This has happened to me in the past two TB events. It's super frustrating since now we're out a ROLO shard this TB and one last TB.
Check out this thread on the issue, and supply the request details.