Re: Sync error from server rank abandonment penalty

by dusFPS
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Original Post

Sync error from server rank abandonment penalty

[ Edited ]
★★★ Newbie

Apex - Lost 72 points from server giving me sync error and didn't let me join back in gave me 10 minute penalty to bat. 

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Re: Sync error from server rank abandonment penalty

Community Manager

Hey @RaidunAlexo for connection issues I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/


Darko 

 

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Message 2 of 5 (275 Views)

Re: Sync error from server rank abandonment penalty

★★★ Newbie

Internet isn't the issue, the servers are was perfectly fine in the game and just kicked no lagging before hand or anything. Xbox party chat stayed on the whole time. If it was my internet wouldn't of posted this.

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Re: Sync error from server rank abandonment penalty

Community Manager

Hey @RaidunAlexo a connection issue does not mean that your internet dropped, you can still be logged in and online when a disconnection occurs. A disconnection can mean that you did not have enough bandwidth available to continue, when this occurs you can still even be in a chat.

Darko 

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Message 4 of 5 (238 Views)

Re: Sync error from server rank abandonment penalty

★★★ Newbie

HEY I JUST GOT A OUT OF SYNCE ERROR AND IT PENALIZES ME BECAUSE I WAS IN A RANKED MATCH.

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