Product: Star Wars: Galaxy of Heroes
What type of device are you experiencing the issue with? Samsung Tab E
OS Version Kernel version 3.10.49-12562000
Ally Code: (Find it here: http://bit.ly/AllyCode ) 983-513-933
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug If I join my HPIT/HAAT raids during the "join period" and shut down my tablet and log into my phone (Samsung Galaxy 8 Note) it seems to reset my joining of the raids. This is the 4th or 5th time this has happened.
Steps: How can we find the bug ourselves? I have no clue.
Connection Type Wifi
Please select your region North America
October 2018 - last edited October 2018
We've tested the scenario you mentioned and were not able to replicate the behaviour.
We've launched all 3 Heroic Raids (Rancor, AAT and Sith) with Join period, joined them all from one device, then put the device to sleep without exiting the game.
Then using the same account, we've logged in from a different device and the raid registration was present already.