May 2022 - last edited May 2022
Product: The Sims Mobile
Platform: Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7): Samsung Galaxy S10+
OS Version: 11
How often does the bug occur?: Every time (100%)
Steps: How can we find the bug ourselves?: Search B/B for: “Floral Monkey Bars” and “Nostalgic Spring Swings”
What do you expect to see?: both the Swing Set and Monkey Bars be available in B/B
Connection Type: Wifi
Please select your region: Europe
Country: NL 🇳🇱
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Since Update 33, Swing Set & Monkey Bars (see pic) are not available in B/B (Build/Buy) anymore, and thus can't purchase duplicates
both were a prize in the -White Elephant- TH of 4th April '22
Solved! Go to Solution.
July 2022
This seems to be fixed in the latest update. 👍
@ani_fl00 can you find the items from build buy in your game?
May 2022 - last edited May 2022
me too, after I bulldoze my house, the swing set and monkey bars are disappeared from my inventory, and I can't buy it too. I'm using android phone too.
How to get it back?
May 2022 - last edited May 2022
@sunnydy12 If you recently placed a huge amount of items in your inventory there’s a chance that those items aren’t gone but can be found from the Recents section of your inventory. You might have to first take lot of other items out of the storage since the item listed in the Recents is limited.
If the items have disappeared completely, unfortunately you can’t buy more until this bug with the items missing from the buy menu is fixed.
You can try to contact EA mobile advisor by creating an in-game ticket, sometimes they’ve been able to locate some missing items. Tips on creating an in-game ticket https://answers.ea.com/t5/General-Discussion-Feedback/Guide-Finding-your-Player-ID-How-to-send-a-Hel...
Edit: added the link
May 2022
May 2022
found it, both items are in my inventory now, thank you.