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Swgoh Portrait not showing correct one

by joshuaross20
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Original Post

Accepted Solution

Swgoh Portrait not showing correct one

★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone XS Max
OS Version IOS 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 815461245
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug I’ve just completed the beast mastery II achievement and got the portrait that comes with it. Once equipped, it shows the clone sergeant Phase 1 portrait.
Steps: How can we find the bug ourselves? Look into my account or try using the portrait on bugged accounts?
Connection Type Wifi
Please select your region Europe
Country Wales

I have provided screenshots of this bug.

AC7058E5-346B-4412-AB75-C0FA0E34AAB8.png
B22A9A71-8218-4A33-B914-0C2A0AC92A13.jpeg
Message 1 of 3 (167 Views)

Accepted Solution

Re: Swgoh Portrait not showing correct one

EA Live QV Team

Hi @joshuaross20 and thanks for the report. 

 

We have now brought this to the attention of the team for further investigation.

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Message 3 of 3 (104 Views)

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Re: Swgoh Portrait not showing correct one

★ Novice

Hello? Can someone please assist me with this?

Message 2 of 3 (113 Views)

Re: Swgoh Portrait not showing correct one

EA Live QV Team

Hi @joshuaross20 and thanks for the report. 

 

We have now brought this to the attention of the team for further investigation.

Message 3 of 3 (105 Views)
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