November 2019 - last edited April by EA_Solaire
Product: The Sims Mobile
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Sims Mobile
OS Version 13.2.2
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) Electrosocket44
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In the Sweet Treat menu.
What do you expect to see? The sweet treat challenge (bake off) button doesn’t work.
Connection Type Wifi
Please select your region North America
Additional feedback It would be great if you guys would extend the event or give the event rewards to those of us dealing with this glitch bc it really sucks missing out on new items.
When you select “Start” on the Sweet Treat Challenge (the bake-off at Parkside) Nothing happens and the button just bounces as you press it. You are stuck in the menu instead of being taken to Parkside. When I go to Parkside manually, there is no option to start the event, with no other bakers there.
It’s clearly a glitch. I’ve tried every step suggested at the EA website, updating the game and my device, restarting, adding another sim to the event, uninstalling and reinstalling the game. NOTHING WORKS. It’s extremely frustrating bc I have missed out on the Halloween challenge rewards, and now this new one is messed up as well.
I’ve attached a picture of Parkside, you can see there is no cupcake button to start the event and no other bakers.
I’ve also attached a screen record of me clicking the start button, and nothing happening.
I was NOT able to do the Halloween bake off after retiring the sim that was stuck in the event.
I just retired all my sims, and started fresh with new ones, and I am still unable to start the bake off challenge. (I’ve tried starting it with each new sim).
November 2019 - last edited November 2019
@electrosocket44 Can you share with us your Player id?
Here are the instructions on how to find it. https://help.ea.com/en-us/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile/
With it, we can investigate further into your game.
Edit: Can you check if any of your sims have a pink plumbob?