Support Class level 10 no rewards

[SNL1928]

Product: Battlefield V
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One S
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Company
Please select your region North America
On which server did this happen? None
When did this happen? (dd.mm.yy hh:mm) I don't know
Summarize your bug The game says I ranked up to level 10 in the support class and mg34 weapon and it did not give me the lewis gun or support proficency 1 or give me urban blue sights or mg34 mastery 1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It doesn't give you rewards for ranking up
What happens when the bug occurs? You don't have the level up rewards
What should be happening instead? You will have the rewards for support class 10 and mg34 10

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The game says I have level 10 on both, I remember getting the notification for support level 10, but not mg34 level 10

[Moskolonel]

Hi @SNL1928 

If you don't receive an item or money on your game, only EA Assistance can help you. Try to contact them by mail, phone ,chat.... but unfortunately we can not do much more on this community forum.

https://help.ea.com/en/

I warn you that there is a lot of waiting right now and they are working on it.

Good luck!

If we have answer to your question please accept solution, if you like a post please granted xp .