Stuck on Mandatory Tutorial Step.(Don't have Character required to level up)

by chknPOW
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Original Post

Accepted Solution

Stuck on Mandatory Tutorial Step.(Don't have Character required to level up)

★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Android Tablet
What type of device are you experiencing the issue with? Windows Computer using BlueStacks 4
OS Version 2004
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Stuck in mandatory tutorial quest. * Wifi
Please select your region North America
Country Canada

The game wants me to level up Ahsoka Tano using newly acquired training droids but I do not have Ahsoka unlocked. I believe this is happening because of the new starting hero changes. The game gave my Jedi Consular, Clone Wars Chewbacca and Clone Sergeant, not the new ones like Anakin and Ahsoka.

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Message 1 of 4 (231 Views)

Accepted Solution

Re: Stuck on Mandatory Tutorial Step.(Don't have Character required to level up)

EA Live QV Team

Hi guys,

 

Some changes were made to prevent more players getting affected by the account reset issue. Once this has been resolved, you should then get the required character to progress.

 

Please see the below forum post for more information.

Forum Post

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Message 4 of 4 (153 Views)

All Replies

Re: Stuck on Mandatory Tutorial Step.(Don't have Character required to level up)

★★ Novice

Igor the same problem need help, as i want the bad batch

Level 2

Country mexico 

Plataform Android 

I cant find my ally code 

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Message 2 of 4 (207 Views)

Re: Stuck on Mandatory Tutorial Step.(Don't have Character required to level up)

★★ Novice

I cant even close session to start a New, plis help

Message 3 of 4 (177 Views)

Re: Stuck on Mandatory Tutorial Step.(Don't have Character required to level up)

EA Live QV Team

Hi guys,

 

Some changes were made to prevent more players getting affected by the account reset issue. Once this has been resolved, you should then get the required character to progress.

 

Please see the below forum post for more information.

Forum Post

Message 4 of 4 (154 Views)