Stuck on Loading Screen on Sims Mobile

by Pixiekatten1
Reply

Original Post

Stuck on Loading Screen on Sims Mobile

[ Edited ]
★★★★ Novice

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad 7th Gen
OS Version 16
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Game won't load past the blue loading screen - 4 days and counting. Error message pops up asking me to "check my settings to make sure device is online" I press 'Retry' and then blue loading screen until pop up comes up again. This repeats infinitely.
What do you expect to see? Game loading normally so I can play it.
Connection Type Wifi
Please select your region Europe
Country UK

I cannot get into the game. Game won't load past the blue loading screen - 4 days and counting. Error message pops up asking me to "check my settings to make sure device is online" I press 'Retry' and then blue loading screen until pop up comes up again. This repeats infinitely. I am missing out on Wumples and Treasure Hunt - super annoying!

Message 1 of 2 (531 Views)

Re: Stuck on Loading Screen on Sims Mobile

Message 2 of 2 (449 Views)
Twitter Stream