Stuck on Chewbacca tutorial objective

[Glimerick01]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone
OS Version 14.3
Ally Code: (Find it here: http://bit.ly/AllyCode ) Unable to get
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug When opening the game the only option is to select objectives. And the only option from there is to select an already completed objective, but nothing happens. Tried reloading game, restarting phone, and resetting WiFi.
Steps: How can we find the bug ourselves? Not sure how to duplicate the bug.
Connection Type Wifi
Please select your region North America
Country United States

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Below are the screenshots of what I am encountering.

[EA_HighCommand · Accepted solution]

Hi @Glimerick01,

after further investigation, we noticed that the account might be more broken than first anticipated. We decided to completely reset it so that you can have a fresh start. We've added a little something to your inbox in-game, which you can claim once it is unlocked. Have fun!

[EA_UltraSlide]

Hi @Glimerick01 and sorry to hear that.

We have reported this to the team and will reach out to you when it has been resolved.

[EA_UltraSlide]

Hi @Glimerick01 

You should be unblocked now. Please let us know if you run into any more issues.

[EA_HighCommand · Accepted solution]

Hi @Glimerick01,

after further investigation, we noticed that the account might be more broken than first anticipated. We decided to completely reset it so that you can have a fresh start. We've added a little something to your inbox in-game, which you can claim once it is unlocked. Have fun!