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Stuck in Tutorial (Training Droids) issue post here

by CG_MindTricks
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Re: Stuck in Tutorial (Training Droids) issue post here

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@DaniRC33 Hey, good news, I believe we finally managed to find your account and reset your Jedi Consular. You should be able to progress in the game now. We've also added some Crystals and Credits to your account to help you gear up the Consular again.

 

Let me know if you encounter any additional issues and apologies for the delay.

Message 61 of 71 (3,523 Views)
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  • Last Played Date: 16/5
  • Approximate period of the first download: 15.4
  • Platform (iOS or Android): Android
  • Player Name: mautzerm
  • Country: Finland
  • Player Level: 42
  • Crystal Balance: 65
  • Credit Balance: 4,6k
  • Amount of 1* Training Droids: ?
  • Amount of 2* Training Droids: ?
  • List of characters and their Gear level: I remember Luke Farmer, Jedi consular, Talia, Chewbacca Clone, Clone sergent, snowtrooper, ewok, rebel pilot, not the gear level sorry

 

Message 62 of 71 (3,077 Views)
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@MautzerM Hey, I checked your account and it doesn't look like you have the issue described in this thread. Are you perhaps referring to the pointer bug in the Rebels Basic Training event? The one described here: https://answers.ea.com/t5/Bug-Reports/Rebels-Basic-Training-bug/td-p/7841672

If so, we already flagged it as a bug and unfortunately, there is no workaround for it at the moment.
Message 63 of 71 (3,067 Views)
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Yeah thats the problem. Thanks.
Message 64 of 71 (3,056 Views)
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  • Last Played Date: 12-18-19
  • Approximate period of the first download: 3 years ago?
  • Platform (iOS or Android): iOS
  • Player Name: Kit Brando
  • Country: United States
  • Player Level: 19
  • Crystal Balance: 405
  • Credit Balance: 91K
  • Amount of 1* Training Droids: can't see
  • Amount of 2* Training Droids: can't see
  • List of characters and their Gear level:
    • luke skywalker (farmboy) - 20
    • jedi counsular - 20
    • clone wars chewbacca - 20
    • talia - 20
    • clone sergeant - 18
    • snowtrooper - 10
    • ewok scout - 18
    • royal guard - 3
Message 65 of 71 (1,163 Views)
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@aflbrigade You should be unblocked now. Let me know if you run into any other issues and happy holidays!
Message 66 of 71 (1,141 Views)
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  • Last Played Date:1/17/2020
  • Approximate period of the first download: Q1
  • Platform (iOS or Android): IOS 
  • Player Name: vNixon
  • Country: USA
  • Player Level: 18
  • Crystal Balance: 570
  • Credit Balance: -
  • Amount of 1* Training Droids: ?? 
  • Amount of 2* Training Droids: ??
  • List of characters and their Gear level: 18 Luke Skywalker, 18 Clone Wars Chewbacca, 18 Talia, 19 Jedi Consular, 19 Clone Sergeant, 18 Royal Guard, 18 Snowtrooper, 17 Ewok Scout

Thank you for assisting in removing this glitch. 

Message 67 of 71 (886 Views)
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@VonNixon7 Hi there, you should be unblocked now. Thank you Standard smile
Message 68 of 71 (831 Views)
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@CG_MindTricks
Not sure what can I say or where go to so imma post it here.
I'm stuck on tutorial where I'm forced to click on missions and on level up the wookie to level 3 but I did it already so I cant click it again I'm stuck I cant do anything else.
Info about account:
Last played date: 26/3
Platform: Android
Player Name : Nofera
Country : Germany
Player level : 3
Crystals : 102
....................................
I can't even create a new profile it always shows the same thing no matter what I do...
Message 69 of 71 (230 Views)
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Re: Stuck in Tutorial (Training Droids) issue post here

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Hi @PartickNofel and sorry to hear that.

 

Your account should be good to go now. You should find some credits and Training droids in your inbox in-game.

Message 70 of 71 (222 Views)