Help us improve Answers HQ! Take Survey No, Thanks

Stuck in Tutorial (Training Droids) issue post here

by CG_MindTricks
Reply

Original Post

Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

★★ Novice
Hello. I have this same issue. I’ve maxed out my Jedi consular and can’t train him any more but the tutorial won’t let me go any further.

My gamer tag is Dan33
Message 51 of 71 (1,103 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

EA Live QV Team

Hi @DaniRC33 and sorry to hear that.

 

Can you please provide us with all the required information, so that we can find your account? Thank you!

 

*NOTE: Please provide the exact quantity you see on your account (avoid rounding it up if you can)

  • Last Played Date:
  • Approximate period of the first download:
  • Platform (iOS or Android):
  • Player Name:
  • Country:
  • Player Level:
  • Crystal Balance:
  • Credit Balance:
  • Amount of 1* Training Droids:
  • Amount of 2* Training Droids:
  • List of characters and their Gear level:
Message 52 of 71 (1,096 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

★★ Novice
NOTE: Please provide the exact quantity you see on your account (avoid rounding it up if you can)
Last Played Date: 12th March
Approximate period of the first download: 10th or 11th of March
Platform (iOS or Android): iOS
Player Name: Dan33
Country: England
Player Level: I think 20
Crystal Balance: 400+
Credit Balance: not sure
Amount of 1* Training Droids: don’t know
Amount of 2* Training Droids: don’t know
List of characters and their Gear level: Jedi consular, Luke skywalker, Talia, clone trooper sargeant, ewok scout,

Can’t remember anymore. Sorry.

Thanks for the help.
Message 53 of 71 (1,089 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

★★ Novice
Any luck? Haven’t been able to play for about 3 days now.
Message 54 of 71 (1,068 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

EA Star Wars: Galaxy of Heroes Team
Hey, apologies for the late reply. We tried to locate your account and didn't manage to. Would you be able to provide some screenshots with all the different screens you are able to see? Maybe that would help locate the account.

Thank you
Message 55 of 71 (1,060 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

★★ Novice

Please see the images attached. 

 

Thanks for the help. 

BE38C213-FFE5-463A-8D15-BE7D13CF3B0E.png
DA13273B-F763-4B74-9491-C6B8DBD9B056.png
3F2B48E5-4A7A-422D-A29F-AD512847F2D8.png
Message 56 of 71 (1,028 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

★★ Novice
Any news, haven’t been able to play since last week?!
Message 57 of 71 (992 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

EA Live QV Team

Hi @DaniRC33 and sorry for the late reply.

 

So far we had no luck locating your account but we keep searching. We let you know asap, once we have an update for you.

Message 58 of 71 (985 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

★★ Novice
Heya. Any luck? Losing hope of playing this game.
Message 59 of 71 (959 Views)
Highlighted

Re: Stuck in Tutorial (Training Droids) issue post here

EA Live QV Team

Still no luck, sorry, but we are still digging.

Message 60 of 71 (954 Views)