March 2020
December 2020 - last edited December 2020
Hi. I just installed the game tonight. All was well got to level 16 bought the mandolorian pack levelled al my character to max then shut the game down. Now every time I log in it forces me to try and level my Jedi but can because it’s already at max. Is thus the same bug?
Last played date: 26/12
Platform: iOS
Player Name : Mando sax
Country : Uk
Player level : 16
Crystals : 613
quite a few other things but can’t get past the level up dialogue to see
** edit - screenshots added **
December 2020
Hi there, I believe I have a similar problem as my Jedi Consular is at the maximum level so can't upgrade him any further. I will attach screenshots also. Thank you.
December 2020
December 2020
It looks like the problem is those characters are actually BEYOND what your current max level is for some reason.
@EA_UltraSlide might be able to look into it but I believe CG is still out until after the new year, so I'm not sure how often individuals are checking in.
December 2020 - last edited December 2020
@massivesax Thanks mate, you've put money into the game so it's not right if the problem doesn't get resolved. If you're having the same issue as me, which from the look of things you are, then you'll be completely unable to play the game currently despite having paid money towards it.
That's a shame that the chat keeps disconnecting, would you mind posting the link to the web chat so I can see if I have any luck talking to them? Cheers.
December 2020
@crzydroid Thanks for your response mate, I appreciate you tagging someone to help resolve the issue. I guess we'll have to wait and see if anyone responds to help fix the bug. Doesn't seem to be any way around it my side and will be a shame if I can't play it all.
December 2020
@EA_HighCommand @CG_MindTricks Any help on the below posts would be much appreciated, cheers.
January 2021
January 2021
Hi @crashness11
We have reset your Jedi Consular and also refunded the training droids, gear and credits. Can you log in and complete the tutorial before claiming the items from your inbox?