Re: Stuck at lobby screen

by EA_Kent
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Accepted Solution

Stuck at lobby screen

★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia gtx1050
Enter RAM memory size in GB 8
What is your gamertag/PSN ID/EA Account name? RaginBoomin
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Olympus
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Enter the lobby
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Twice in season 7
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue?
What happens when the bug occurs? It stucks
What should be happening instead? The popup are closd
Steps: How can we find the bug ourselves? I dont know

I stuck at the lobby with it says i got kicked from the clubs by admins. Then i click close, the page are not closed. It stucks at there

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Accepted Solution

Re: Stuck at lobby screen

Community Manager

Hi @raginboomin

 

There was a patch yesterday that should have fixed some Club-related issues. Have you tried playing since the patch went live? If so, are you still getting stuck at this same screen? 

 

 

/Kent

Kent.png

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Re: Stuck at lobby screen

Community Manager

Hi @raginboomin

 

There was a patch yesterday that should have fixed some Club-related issues. Have you tried playing since the patch went live? If so, are you still getting stuck at this same screen? 

 

 

/Kent

Kent.png
Message 2 of 2 (428 Views)