Strength Challenge did not award Carbantis [ Edited ]

[Valariel198]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung galaxy s9
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 591-287-716
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug I am unsure if this is an actual absence of rewards or a display bug. I typically forget to check my inventory before it happens as it is random. Occasionally when I complete the Strength Items challenge, the Carbantis are missing from prizes (see attached image). There is typically an empty space where they should be.
Steps: How can we find the bug ourselves? Unsure how to replicate. Occurs randomly
Connection Type Wifi
Please select your region North America
Country USA

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Screenshot of bug attached

[CG_MindTricks · Accepted solution]

Hi there, thanks for the report. We have this flagged as a visual bug. The rewards are actually received correctly, it's just the icons which can sometimes not be displayed correctly.

[CG_MindTricks · Accepted solution]

Hi there, thanks for the report. We have this flagged as a visual bug. The rewards are actually received correctly, it's just the icons which can sometimes not be displayed correctly.