Still no Sound

by TheAbishai
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Original Post

Still no Sound

★ Apprentice

Product: Command & Conquer: Rivals
Platform:Android Tablet
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Lenovo Tab 4 10
OS Version Unsure
What is your Player ID? Abishai
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug No sound since update. Since the middle of the update (e.g. I heard the background music cut off at around 50%) there's been no sound at all in the game. I've played one or two matches just to be sure.
Steps: How can we find the bug ourselves? Don't know
Connection Type Wifi
Please select your region North America
Country USA

No sound since update. Since the middle of the update (e.g. I heard the background music cut off at around 50%) there's been no sound at all in the game. I've played one or two matches just to be sure.

 

I've checked in a couple times today.

Message 1 of 2 (396 Views)

Re: Still no Sound

EA Live QV Team

Hi @TheAbishai and thank you for your report.

 

Did you completely restart the game? It should download another update, which fixed the sound issue.

If that doesn't help, please reinstall and clear the cache of your device. Let us know if that fixed the sound.

Message 2 of 2 (375 Views)