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Still cannot choose dark jerseys as visual jerseys

by Marf5
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Accepted Solution

Still cannot choose dark jerseys as visual jerseys

★★★★ Novice

Dear EA,

 

since the beginning of Madden 20 the problem is not fixed. I cannot choose any dark jersey as visual jersey. I also cannot remove jersey. In the section Visual when I click to remove jerseys one light jersey still remain on the lineup.
Also when I try to generate a new lineup one light uniform remains as visual.
It's really annoying when you play online and your oppent has white jerseys and yourself has also white jerseys.

Any suggestions?
My gamertag is marffozzy526 and playing on Xbox One X.

 

Thank you!

 

Message 1 of 6 (309 Views)

Accepted Solution

Re: Still cannot choose dark jerseys as visual jerseys

Community Manager

@Marf5 

 

If you remove those base uniforms from your binder (auction/quicksell) does that fix it for you?

/Blueberry

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Message 5 of 6 (179 Views)

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Re: Still cannot choose dark jerseys as visual jerseys

★★★★ Novice

EA ? anyone ?

Message 2 of 6 (277 Views)

Re: Still cannot choose dark jerseys as visual jerseys

Community Manager

Hey what's up, @Marf5 

 

Weird visual issue issue you're having there. Have you tried reinstalling the game yet and do you have the game installed on an external hard drive? 

Does this happen when you use other types of jerseys purchased from the AH?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
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Message 3 of 6 (260 Views)

Re: Still cannot choose dark jerseys as visual jerseys

★★★★ Novice

@EA_Blueberry 

 

Thanks for your reply. Game was reinstalled already twice. Same result, same problem.

On pic 1 you can see i have two light uniforms. When I try to remove the light uniform which is on the place on the dark it removes automatically the light one (pic 2). When i try then to remove the dark uniform (again) it loads but the uniform is still on this slot. So I cannot remove it. When I click on the dark unfirom to choose another unfirom it only gives me the option to choose light uniforms (pic 3).

As you can see i hav different jerseys already in my binder. Also purchased the color rush of the Rams, but cannot use it because I cannot pick it.

Please help!

 

Message 4 of 6 (204 Views)

Re: Still cannot choose dark jerseys as visual jerseys

Community Manager

@Marf5 

 

If you remove those base uniforms from your binder (auction/quicksell) does that fix it for you?

/Blueberry

-------------------------------------------------------------------------------------------------
Hey that was a great reply. Good stuff. What now? Give them +XP to help level them up!
Did their response fix it? Mark it as a solution so it helps others!
Want to learn more on how to level up and becoming a Hero for the AHQ? Learn more about it here: https://answers.ea.com/t5/help/faqpage#ranks
--------------------------------------------------------------------------------------------------
Message 5 of 6 (180 Views)

Re: Still cannot choose dark jerseys as visual jerseys

★★★★ Novice

@EA_Blueberry 

 

Unbelievable and finally my problem is solved. Sorry I didn't get it on myself, that was actually too easy Standard smile

I quicksell the Rams light jersey and the next moment I was able to choose a dark jersey.

Thank you!!!

Message 6 of 6 (116 Views)
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