Steam Error (863.675) (Audio\Ship\General_Stream_Patch_1.mstr)

[MVPUnlucky]

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number NVIDIA GeForce 1660 Ti
Enter RAM memory size in GB 16 GB
What is your gamertag/PSN ID/EA Account name? MVPUnlucky
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. NA
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Crypto
Which Legends were your squad mates using (if applicable)? NA
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Multiple parts in multiple games
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Multiple actions. Unable to test further due to the consistency of the crash
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 3/15/21 6:02 EST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Seemingly at random the game will freeze and then generate an error box in the window followed by a hard crash a few seconds later
What should be happening instead? A non crashing playable game
Steps: How can we find the bug ourselves? If this is a multiple person issue, and not something tied to specifically my PC then it should happen seemingly at random during a match on the steam version of Apex

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To sum up the issue. I tried playing Apex today, and a bug has been happening both in the lobby and in matches where seemingly at random the game will crash and generate the attached error message. This has made the game basically unplayable for me, and I have tried every conceivable way to fix the error on my end to include a full fresh reinstall of the game on my computer. This was not an issue until today 

[EA_Barry · Accepted solution]

@MVPUnlucky 

Two troubleshooting steps: 

• Verify your Steam files: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Thanks.

[EA_Barry · Accepted solution]

@MVPUnlucky 

Two troubleshooting steps: 

• Verify your Steam files: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833

Thanks.