Product: FIFA 20
Platform:Microsoft XBOX One
What is your gamertag/PSN ID? NeighborlyLisa
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/20/2019
What time did you see the bug? (HH:MM AM/PM) 22:16
What is your time zone? HST - GMT - 10:00
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? My squad battles games keep disconnecting
What happens when the bug occurs? I keep disconnecting from squad battles game this is the second time or third time this issue has occurred and I can not complete the icon swaps due to all my games being losses because of the connection being lost
What should be happening instead? I should be staying in the game
This shows I lost 3-0 when I was winning the game 4-0
When finishing a SB match the game never ends and stays in the loading screen. After I inevitably have to restart the game it counts as a loss.
It should keep track of the result and despite not being fully done (because it never reaches the correct screen) the win should be awarded. If you can't fix the bug at least remove the effect it has on the game state.