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Re: Something went wrong

by EA_Barry
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Original Post

Something went wrong

★★★★ Novice

Product: Madden NFL 19
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Six lnch curve
Date/time issue occurred 8/2/2018
What type of issue do you have? Other
Which mode has this happened in? Play Now
Summarize your bug Game work work
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can’t
What happens when the bug occurs? Won’t work
What do you expect to see? Won’t work
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

The game won’t load just gives me system update error

Message 1 of 4 (333 Views)

Re: Something went wrong

★★★★ Novice

Madden is the only game that does they.. all my other games work and load fine 

Message 2 of 4 (325 Views)
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Re: Something went wrong

Community Manager

@six1nchcurve

 

What were the instruction shown when you clicked on the help button? What happened when you followed those instructions?

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Message 3 of 4 (296 Views)

Re: Something went wrong

★★★ Newbie

Same thing happens to me I don't know why it's frustrating me 

Message 4 of 4 (281 Views)

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