Product: Madden NFL 19
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Six lnch curve
Date/time issue occurred 8/2/2018
What type of issue do you have? Other
Which mode has this happened in? Play Now
Summarize your bug Game work work
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Can’t
What happens when the bug occurs? Won’t work
What do you expect to see? Won’t work
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
The game won’t load just gives me system update error
What were the instruction shown when you clicked on the help button? What happened when you followed those instructions?