February 2022
Already tried, doesn't work how do I contact EA? Thank you
February 2022
Since you cannot ask for help from the game app, you need to use this page:
https://help.ea.com/en/contact-us/new/?product=the-sims-mobile
Make sure to give EA help any bit of information you have in your first note to them. Otherwise they may stall time by asking questions. Also write that you have written a post here on this forum.
Use this page as an aid to what kind of information you may need to give EA help:
You find your player ID in the upper right corner of the screen when you open the game. Picture of this:
February 2022
Thank you ❤
March 2022
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds